Stonehill is a selective Catholic college located near Boston on a beautiful 384-acre campus in Easton, Massachusetts. With a student:faculty ratio of 13:1, the College engages 2,350 students in 72 rigorous academic programs in the liberal arts, sciences, and pre-professional fields. The Stonehill community helps students to develop the knowledge, skills, and character to meet their professional goals and to live lives of purpose and integrity. Many Minds. One Purpose. The MacPhaidin Library seeks applicants for a full-time Library Systems Technician to assist the Head of Library Systems to support the computer needs of the library staff and public and to troubleshoot user problems with hardware, software, peripheral equipment, networked printers and network issues. Essential Duties and Responsibilities: · Troubleshoots user (library staff and library patrons) problems with hardware, software, and peripheral equipment; must be able to determine nature of problem and be able to escalate problem, if necessary, to the Head of Library Systems, the Department of Information Technology, or to an outside vendor. · Serves as the primary technical support liaison for library staff for both hardware and library applications; may need to offer training on new systems to library staff. · Works with IT to schedule and maintain backup schedule for the INNOPAC/Millennium, the library's enterprise computer system. · Performs routine maintenance on all library computer equipment. · Setups, configures, and deploys new PC's for the public and for library staff. · Understands all modules of integrated library system. Assists the Head of Library Systems in incorporating systems requirements/upgrades into workflow procedures and implementation of new modules of library systems. · Serves as the backup the Head of Library systems as library web site administrator using the college’s content management system. · Respond to technical emergencies outside of normal working hours as needed. Knowledge, Skills and Abilities: Stonehill College offers a competitive salary and comprehensive benefits package. Interested candidates should submit cover letter and resume to: Stonehill College Human Resources department 320 Washington Street Easton, MA 02357 Email to: hr@stonehill.edu Applicants who will enrich the diversity of the campus community are strongly encouraged to apply |
